Your privacy is more than a legal obligation to us — it is part of 1111bat's commitment to building a platform that is truly trustworthy. This document clearly explains how we collect, use, store, and protect your personal data, as well as the rights you hold as a member of our platform.
256-bit for all data
Complying with privacy laws
Data is not sold to third parties
Secured identity verification
Full control over your data
Request data deletion at any time
1111bat is committed to protecting the privacy of every member who entrusts us with their personal information. This Privacy Policy clearly explains how we manage your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practice standards.
By registering for or using the 1111bat platform, you agree to the collection and use of information as described in this document. We encourage you to read this Privacy Policy in full so you have a complete understanding of your rights and how we manage your data.
We collect your personal data in various situations when you interact with the 1111bat platform. Generally, the data we collect falls into three main categories:
This is information you provide directly when registering an account, updating your profile, or contacting our support team:
When you use our platform, our systems automatically record certain technical information for security and service improvement purposes:
In certain situations, we may receive additional information about you from trusted third parties, such as identity verification service providers, licensed payment processors, or fraud prevention agencies with whom we have a formal working relationship.
| Data Type | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | KYC verification & eligibility |
| Contact | Email, phone number | Communication & account security |
| Financial | Bank account details, transaction records | Payment processing |
| Technical | IP, device, activity logs | Security & fraud prevention |
| Behavioral | Game history, preferences | Experience improvement |
1111bat uses your personal data only for lawful and stated purposes. We do not use your data for any other purpose without obtaining your consent first, except as required by law. The following are the primary purposes for which your data is used:
We take our commitment seriously and do not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, in certain limited and legitimate situations, we may need to share some of your data:
We work with carefully selected third-party service providers who are bound by strict confidentiality agreements, including licensed payment processors, identity verification service providers, server infrastructure and cybersecurity providers, and analytics service providers.
All these providers are only permitted to process your data according to our instructions and for purposes we have specified. They are not allowed to use your data for any other purpose.
1111bat may be required to disclose your data when mandated by law, court order, or directive from a relevant authority, including law enforcement agencies, regulatory bodies, or courts with valid jurisdiction.
Protecting your personal data is our highest technical priority. 1111bat continuously invests in the latest security infrastructure to ensure your data remains safe at all times:
Under Malaysia's PDPA and the privacy principles we uphold, you have the following rights regarding your personal data. You may submit a request to exercise any of these rights through our support team:
You have the right to request a copy of the personal data we hold about you at any time. We will provide this information within 21 business days from the date the request is received.
If you find that any personal data we hold about you is inaccurate or outdated, you have the right to request a correction or update free of charge through your account settings or our support team.
You may request deletion of your personal data upon account closure, subject to our record retention obligations under applicable law, such as the 7-year anti-money laundering (AML) compliance requirement.
You may object to the processing of your data for direct marketing purposes at any time. Your request will be processed within 5 business days at no charge.
You have the right to receive your personal data in a machine-readable format (JSON or CSV) so you can transfer it to another platform if needed.
In certain situations, you may request that we temporarily restrict the processing of your data while a dispute or request is being resolved, without deleting the data.
The 1111bat platform uses cookies and similar tracking technologies to enhance your experience, secure your account, and understand how our platform is used. Below are the types of cookies we use:
These cookies are required for the platform to function properly and cannot be disabled. They include login session cookies, CSRF security tokens, and cookies that store your language preferences. Without these cookies, the platform cannot operate correctly.
We use these cookies to understand how members use our platform, which pages are most popular, and where users encounter difficulties. This information helps us continuously improve the user experience. All analytics data is collected in aggregate and does not directly identify individuals.
These cookies allow the platform to remember your preferences such as interface language, display settings, and game preferences so you do not need to reset them each time you log in.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. In general:
In the course of our platform operations, some data may be processed or stored on servers located outside Malaysia. Any cross-border data transfer we carry out is subject to adequate contractual safeguards, ensuring a level of data protection equivalent to applicable Malaysian and international standards.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Privacy Officer through the following channels:
If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies used, legal requirements, or other operational reasons. When we make significant changes, we will notify you via your registered email or a prominent notice on the platform's home page.
The "Updated" date at the top of this document will always reflect the date of the latest Privacy Policy. Your continued use of the 1111bat platform after any changes are published means you accept the updated Privacy Policy.
The 1111bat Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your data is handled to the highest legal standards.
Have questions about your data privacy? Our Privacy Officer team is available 24/7 to help.